Mountain Creek Apartments FAQ

We’d love to show you around. You can schedule a live video tour of the community from wherever you are, or book an in-person visit with one of our leasing consultants. Just head to our website and choose a date and time that works best for you.

Visit our Floor Plans page, select your preferred layout, check its availability, and follow the on-screen prompts to complete your application. It's quick and simple, and if you need help at any point, our team is always happy to guide you.

Applicants must earn at least three times the monthly rent.

We offer flexible lease options with 12, 14, and 18-month lease terms.

No. Subleasing is not permitted at Mountain Creek Apartments.

No, renters’ insurance is not required. 

Our team will reach out about 90 days before your lease ends with all the information you need, so you have plenty of time to review your options.

Yes, we have 20 affordable units within the community. These homes are very popular and are almost always leased. While they are considered affordable housing, they are not income-based units.

At move-in, residents are responsible for the prorated rent and the security deposit.

We do not currently offer move-in assistance services, but our team is always happy to answer questions and help guide you through the process.

There are no specific decorating restrictions. We simply ask that apartments be returned in their original condition at move-out.

If you need to end your lease early, a 60-day written notice is required. There is also a buyout fee equal to two months’ rent, along with repayment of any concessions that may have been applied to the lease.

A 60-day written notice is required prior to move-out.

You are required to provide written notice, and our team will provide you with a move-out checklist to guide the process. A walkthrough is scheduled before 2 PM on your move-out day. At that time, any charges will be reviewed, and your security deposit will either be refunded or applied to the account if needed.

Security deposit refunds are typically processed within 30 days.

The security deposit starts at $500 based on credit. In some cases, it may be equal to half a month’s rent or up to one full month’s rent. The deposit is due before move-in.

Utilities are not included in the monthly rent.

Residents can choose between Spectrum and AT&T for internet service.

Rent payments are made conveniently through the online resident portal.

There is a $42 monthly ancillary fee that covers pest control, valet trash pickup, and risk management services.

Yes, parking is available. Garages are offered for $175 per month.

Overnight guests are welcome. Guest vehicles should park near the park area or along the fence line.

EV charging stations are not available at this time.

Our team makes it easy! Simply use the online portal to report any maintenance needs, and we’ll take care of it quickly.

Routine maintenance is usually handled within 24 hours, and emergencies are prioritized and addressed as soon as possible.

Each apartment comes with its own washer and dryer, making laundry simple and convenient.

Yes! We love pets and welcome them in our community. 

Fees are determined through PetScreening, based on your pet’s details.

There are no breed or size restrictions.

Mountain Creek offers pet-friendly living in Wayneville, NC, with pet stations for easy cleanup and close access to recreation areas and greenways for walks.

At Mountain Creek, life is all about comfort and convenience. Our community is designed to make your day easier, whether you're unwinding after work, connecting with neighbors, or enjoying the outdoors. We've created welcoming amenity-rich spaces for you to live your best life.

Our residents enjoy:

• Coffee station

• Sparkling swimming pool

• Firepit and outdoor grilling station

• State-of-the-art fitness center

• Equipped business center

• Luxer package room

• Picnic area

• Private Garages

• Resident clubhouse w/ Kitchen for Entertaining

Yes, bike racks are available on-site.

Yes, high-speed internet is available for residents.

Packages are securely delivered and stored in the Luxer package room for easy 24/7 pickup.

We offer a variety of 1, 2, and 3-bedroom apartment layouts in Waynesville, NC, designed to suit different lifestyles. Floor plans range from about 583 to over 1,000 square feet, giving you options whether you’re looking for something cozy or a bit more room to spread out.

Yes. You can visit our virtual tours page to explore the different floor plans and get a feel for the apartments from anywhere, at your own pace.

Not at this time.

Yes, we host events throughout the year so neighbors can meet, mingle, and make Mountain Creek feel like home.

Quiet hours are observed daily from 10 pm to 8 am to keep the community peaceful for everyone.

You can contact our courtesy officer first, and if you need more help, reach out to the management team by walk-in, phone, or email.

The community is close to several local elementary and high schools, as well as childcare centers.

Mountain Creek Apartments sits just minutes from downtown Waynesville at 155 Mountain Creek Way, giving you quick access to everyday shopping, restaurants, and entertainment along Russ Avenue and nearby centers. You’re also just a short drive from I‑40, making trips to Asheville and the surrounding Blue Ridge and Great Smoky Mountains region convenient for commuting or weekend adventures. While the neighborhood is mostly car-accessible, rideshare services like Uber make it easy to get around for errands, dining, or exploring.

Mountain Creek is a smoke-free community to keep the air clean and the environment welcoming for all residents.

We’re always happy to help. If you didn’t see your question here or would like to learn more about life at Mountain Creek Apartments, our friendly team is just a call away at (828) 525-8433. You can also schedule a tour to visit us in person and see the community for yourself. Reach out anytime, and we’ll gladly walk you through everything you need to know.